Upload Logs from an MDK App

SAP Mobile Services provides administrators, developers and support staff with extensive logs and traces functionality to troubleshoot application issues. You can control the amount of information that is captured by setting the log level for individual logging components.

In this step, you will enable client log upload policy in SAP Mobile Services Cockpit for a given MDK app.

1. Login to Mobile Services Cockpit, click com.sap.mdk.demo | Mobile Client Log Upload.

   

2. Check Log Upload option and click Save.

   

   Other policy parameters like Log Level, Delete Uploaded Log After, Maximum Number of Logs and Maximum Log Size currently have no effect.

   You can find more details about Client Log Upload feature.

Logs help you trace events that occur while your application is running. You can create logging actions, set their priority levels and upload stored log entries.

You will create 3 actions:

• Log action of Type SetState: to turn the logger On, Off or Toggle

• Log action of Type SetLevel: to set log level (Debug, Info, Warn or Error)

• Log action of Type Upload: to upload logs from app to Mobile Services

You can find more details about MDK Log Actions.

1. Create a log action of type SetState:

   Right-click the Actions folder | MDK: New Action | choose MDK Log Actions in Category | click Log Action | Next.

   

   Provide the below information:

   Property	Value
   Action Name	LogSetState
   Type	Select SetState from the dropdown
   LoggerState	Select On from the dropdown

   

   Click Next and then Finish on the confirmation step.

2. Create a log action of type SetLevel:

   Right-click the Actions folder | MDK: New Action | choose MDK Log Actions in Category | click Log Action | Next.

   Provide the below information:

   Property	Value
   Action Name	LogSetLevel
   Type	Select SetLevel from the dropdown
   Level	Select Debug from the dropdown

   Setting log level to debug is not recommended for productive environment.

   

   Click Next and then Finish on the confirmation step.

3. Create a log action of type Upload:

   Right-click the Actions folder | MDK: New Action | choose MDK Log Actions in Category | click Log Action | Next.

   Provide the below information:

   Property	Value
   Action Name	LogUpload
   Type	Select Upload from the dropdown

   

   Click Next and then Finish on the confirmation step.

Double click the LogSetState.action file | expand Common Action Properties | click the link icon for Success Action and bind it to LogSetLevel.action

When the metadata is downloaded from App Update, OnDidUpdate event is being called which eventually triggers InitializeOffline.action. You can look at Application.app file for the details.

You will bind LogSetState.action at success of InitializeOffline.action.

Navigate to DemoSampleApp | Actions | Service | InitializeOffline.action | scroll-down and expand Common Action Properties section | click the link icon for Success Action and bind it to LogSetState.action

You will define two message actions for displaying success or failure when Log upload action is triggered. Later, you will bind these actions in Common Action Properties of LogUpload.action.

1. You will create a success message action.

   Right-click the Actions folder | MDK: New Action | choose MDK Message Actions in Category | click Message Action | Next.

   Provide the below information:

   Property	Value
   Action Name	LogUploadSuccessful
   Type	Select ToastMessage from the dropdown
   Message	Log File Uploaded
   NumberOfLines	1
   Duration	3
   IsIconHidden	Select true from the dropdown
   Animated	Select true from the dropdown

   

   Click Next and then Finish on the confirmation step.

2. Create a failure message action.

   Right-click the Actions folder | MDK: New Action | choose MDK Message Actions in Category | click Message Action | Next.

   Provide the below information:

   Property	Value
   Action Name	LogUploadFailure
   Type	Select Message from the dropdown
   Message	Uploading log file failed
   Title	Log Upload Failed
   OKCaption	OK
   OnOK	--None--
   CancelCaption	leave it blank
   OnCancel	--None--

   

   Click Next and then Finish on the confirmation step.

3. Bind both actions in Common Action Properties of LogUpload.action.

   Double click the LogUpload.action and provide the below information:

   Property	Value
   Success Action	Click the link icon and bind it to LogUploadSuccessful.action
   Failure Action	Click the link icon and bind it to LogUploadFailure.action
   Show Activity Indicator	Select true from the dropdown
   Activity Indicator Text	Uploading Logs...

   

You will add a toolbar item to the main page called Upload Logs. You will link toolbar item to LogUpload.action you just created in step 2.

1. In Main page, drag and drop an Toolbar Item to the bottom right of the page.

   

2. Provide the below information:

   Property	Value
   Caption	Upload Logs
   Visible	$(PLT,true,true,false)

   

   Platform (PLT) function $(PLT, <iOS>, <Android>, <Web>) lets you to define a platform specific value for metadata property as Upload Logs functionality is not applicable in MDK Web environment, this option will not be visible in Web application. You can find more details on PLT function in help documentation.

3. In the Properties pane, click the Events tab, click the 3 dots icon for the OnPress property to open the Object Browser.

   Double click the LogUpload.action action and click OK to set it as the OnPress Action.

   

Deploy the updated application to your MDK client.

1. Right-click Application.app and select MDK: Deploy.

   

2. Select deploy target as Mobile Services.

   

   You should see Deploy to Mobile Services successfully! message.

   

Open SAP Mobile Services Cockpit, click Mobile Applications | Native/Hybrid | click com.sap.mdk.demo app | Mobile Client Log Upload | Log Files.

A log file is created for each upload. All the uploaded files, including all levels, not just error or fatal will be listed here.

You can view any Error and Fatal client logs under Logs tab.

Check documentation for more details about Uploading and Viewing Client Logs.