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Set up an SAP Hybris Marketing Cloud system

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Set up an SAP Hybris Marketing Cloud system
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Set up an SAP Hybris Marketing Cloud system

05/22/2018

Set up the communication user on the SAP Hybris Marketing Cloud system.

You will learn

How to set up the communication user in your SAP Hybris Marketing Cloud system with the necessary roles.


Step 1: Create communication user

Log on on to your SAP Hybris Marketing Cloud system.

SAP S/4HANA logon

In the SAP Fiori launchpad, select the Maintain Communication Users tile.

Communication Management

Choose New to create a new user: yMkt_Credential
Communication User

Assign a password for the user in the password field for basic authentication. Enter CPI Inbound connection on the description field.

user password

Choose Create.

It is also possible to use an existing user. If an existing user is used, the password of this user is required as well. Secondly, it is also possible to upload the Cloud Platform Integration client certificate as well. For more information, please view the documentation.

Step 2: Create communication system

This step enables the Hybris system to communicate to the Integration system.

Log on to your Hybris Marketing Cloud System and in the SAP Fiori launchpad select the Communication Systems tile.
communication tile

Choose New to create a new system. Enter the value as shown below and choose Create. Please remember the information here for later usage.

Field Name Entry Value
System ID CPI-GLOBAL
System Name CPI-inbound
communication system name

In the Technical Data section, enter the URL of your SAP CPI tenant under the Host Name field.
communication system Host

In the User for Inbound Communication section, add the technical user that was created in Step 1, and choose Save.
tech user

Step 3: Create marketing master data integration

For communication with the OData Web service, a technical user must be created in the SAP Hybris Marketing Cloud System.
This user needs to have two communication scenarios assigned:

  • SAP_COM_0003 Marketing – Master Data Integration
  • SAP_COM_0004 Marketing – Business Data Integration

Log on to your SAP Hybris Marketing Cloud system.
s/4 logon

In the SAP Fiori launchpad, select the Communication Arrangements tile.
communication Arrangements

Choose New to create a new communication arrangement.
communication Arrangements popup

Select SAP_COM_0003 (Marketing - Master Data Integration) and choose Create.
mdi

Under Common Data, select the communication system via value help that was created in Step 2.

system

The technical user, which was created in step 1, should be automatically filled in under Inbound Communication.
system USER

Choose Save.

Step 4: Assign the Business Data Integration scenario

Select the Home icon on the top of the screen.
home

In the SAP Fiori launchpad, select the Communication Arrangements tile.
communication Arrangements

Choose New to create a new communication arrangement.

Select `SAP_COM_0004 (Marketing - Business Data Integration)`` and choose Create.
marketing business data integration

Under Common Data, select the Communication System via value help that was created in Step 2.
marketing BID

Under Inbound Communication, use the technical user that was created in Step 1. The user field should be automatically added.
marketing BID 2

Choose Save.


Next Steps

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