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Set Up Account for Service Ticket Intelligence and Download Postman Sample Files

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Set Up Account for Service Ticket Intelligence and Download Postman Sample Files
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Set Up Account for Service Ticket Intelligence and Download Postman Sample Files

February 10, 2021
Created by
February 7, 2021
Use a booster in SAP Business Technology Platform (SAP BTP) Trial to automatically create a service instance, and download Postman environment and collection JSON sample code files for Service Ticket Intelligence.

You will learn

  • How to access your trial account
  • What are interactive guided boosters
  • How to use the Set up account for Service Ticket Intelligence booster to assign entitlements, update your subaccount, create a service instance, and also to download Postman environment and collection JSON sample code files.

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Prerequisites

Step 1: Enter your trial account
  1. In your web browser, open the SAP BTP Trial cockpit.

  2. Navigate to the trial global account by clicking Enter Your Trial Account.

    Trial global account

    If this is your first time accessing your trial account, you’ll have to configure your account by choosing a region. Please select Europe (Frankfurt). Your user profile will be set up for you automatically.

    Wait till your account is set up and ready to go. Your global account, your subaccount, your organization, and your space are launched. This may take a couple of minutes.

    Choose Continue.

    Account setup

    For more details on how to configure entitlements, quotas, subaccounts and service plans on SAP BTP Trial, see Manage Entitlements on SAP BTP Trial.

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Step 2: Run booster

SAP BTP creates interactive guided boosters to automate cockpit steps, so users can save time when trying out the services.

Now, you will use the Set up account for Service Ticket Intelligence booster to automatically assign entitlements, update your subaccount and create a service instance for Service Ticket Intelligence.

  1. On the navigation side bar, click Boosters.

    Postman
  2. Search for Set up account for Service Ticket Intelligence and click the tile to access the booster.

    Postman
  3. Click Start.

    Postman

    If you have more than one subaccount, the booster will choose automatically the correct subaccount and space, but this will require that you click Next twice and Finish once, before being able to see the Success dialog box.

    Postman
Choose the number of tasks that are automated by the Set up account for Service Ticket Intelligence booster, according to the Progress dialog box.
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Step 3: Download Postman sample files

Download Postman environment and collection sample files. Make a local copy of the files.

Postman

If you face any issue with the booster Set up account for Service Ticket Intelligence, you can alternatively follow the steps in Create Service Instance for Service Ticket Intelligence to create the service key for Service Ticket Intelligence manually, and download and edit the Postman environment and collection sample files, as described in Set Up Postman to Call Service Ticket Intelligence APIs.

Congratulations, you have completed this tutorial. You are now all set to Install Postman REST Client and Set Up Postman to Call Service Ticket Intelligence APIs.

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Next Steps

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