Deploy an SAP Conversational AI Chatbot to Microsoft Teams

1. Create a trial account at Microsoft Azure.

2. After creating a trial account, make sure your subscription is set up properly.

   • Go to the Microsoft Azure portal.

   • Click Subscriptions.

   • Click your subscription (mine was called Azure subscription 1).

   • Click Resource Providers (menu on bottom left).

   Make sure the microsoft.insights is registered.

1. Go to the Microsoft Azure portal.

2. Click Create a Resource.

   

3. Search for and then select Bot Channels Registration.

   

   Click Create.

   

4. Fill in the registration form.

   
    

   Field Name	Input Value
   Bot Name	A unique display name for the bot (which will appear in channels and directories – this can be changed later)
   Subscription	Your Azure subscription (in my trial, I had only one)
   Resource Group	Select a resource group. If you don’t have one – which you probably won’t have – then create a new one.
   Location	Choose a location near where your bot is deployed
   Pricing Tier	F0 (10K Premium Messages)
   Messaging endpoint	This will be filled out later
   Application Insights	On
   Application Insights Location	Choose a location near where your bot is deployed

   Click Create.

It may take a few minutes for the registration to take effect and be listed in your resources list.

1. Go to the Microsoft Azure portal, and then go to the Dashboard.

   

2. In the dashboard, click the resource you just created.

3. Click Settings, and scroll down.

   • Generate a Client Secret by clicking Manage, then New Client Secret, then Add.

   • Copy the Microsoft App ID and Client Secret, for use later.

   

1. Go back to SAP Conversational AI.

2. Open your bot, and go to the Connect tab.

   

3. Click on the row for Skype and Teams, and in the popup, enter the app ID and client secret from Azure.

   

   An endpoint will be created. Copy it.

   

4. Go back to your resource in Azure, and under Settings, paste the endpoint into the Messaging Endpoint field.

   

   Click Save (at top).

1. Still in your resource in Azure, go to Test in Web Client.

   

   At the bottom of the screen, there is a box for talking with your bot.

2. Test your bot.

   

1. Still in your resource in Azure, select Channels.

2. Click the Microsoft Teams icon.

   

3. Click Save.

   

4. Navigate back to the Channels main page (you may have to navigate away or refresh the page).

5. Click on Microsoft Teams to open the Teams application.

   

6. Test your bot in the Teams application.