Extend an standard Integration Flow by using the DirectProcess adapter
Requires Customer/Partner License
Intermediate
1 hr.
In this tutorial, we walk through a common extension scenario where a customer needs to enhance their SAP Sales Cloud solution by adding a custom field. The goal is to ensure that this field is not only visible and usable within SAP Sales Cloud but also seamlessly carried through the entire sales process—including integration with SAP S/4HANA Cloud ERP. This guide follows a clean-core extensibility approach, meaning that we avoid any direct modifications to the standard system. Instead, we demonstrate how to implement the required enhancements using SAP’s latest tools and best practices. In particular, we make use of customer exits realized through the DirectProcess adapter in SAP Integration Suite. This allows us to enhance the standard integration content in a modular and upgrade-safe way—without altering the original iFlows.
You will learn
- Add a custom field in SAP Sales and Service Cloud.
- Create the corresponding custom field in SAP S/4HANA Cloud ERP.
- Configure a mapping in a custom iFlow, which is triggered by the DirectProcess adapter in SAP Integration Suite.
Prerequisites
- You have a SAP BTP account or trial account with access to the SAP Integration Suite.
- You have a SAP Sales and Service Cloud (SAP C4C) tenant.
- You have a SAP S/4HANA Cloud ERP tenant.
- The systems are technically connected via SAP Integration Suite, using communication arrangements in both SAP Sales Cloud and SAP S/4HANA Cloud ERP.

































